Cancellation and Refund Policy
If you cancel the service reservation within 10 calendar days after receiving the order confirmation and 5 days before the service starts without giving any reason, you have the right to receive a full refund of the paid fees.
In addition to the above situations and/or after the expiration of the 10 day cancellation period, cancellations and refunds must comply with the terms and conditions set forth in this cancellation and refund policy. To avoid ambiguity, the cancellation deadline will expire 10 days after the order confirmation date.
Unless you expressly agree otherwise, we will use the same payment method you used during the initial transaction for the refund. In any case, you will not incur any expenses as a result of this reimbursement.
If you start using our service during the cancellation period (i.e. if the service starts within the 10 day cancellation period) and/or if you use our online service or our studio (i.e. through our virtual learning environment or in our studio), no refund will be issued.
RunOne ProxyVPN Cancellation Policy
At the same time, we will make every effort to avoid any changes to our plans. RunOne ProxyVPN reserves the right to revoke or cancel any service. If we cancel the service for any reason, all service fees will be fully refunded.